Improve Your Guest Experience with Enterpex
KPIs Not Meeting Targets? New Investment? We're Here to Help!
Enterpex is a UK-based consultancy firm helping themed entertainment operators and creative teams deliver unforgettable experiences that work for business. We collaborate with theme parks, attractions, museums, and hospitality venues to analyse operations, evaluate design concepts, and identify opportunities to enhance every stage of the guest journey.
Enterpex combines years of hands-on expertise with our own data source of global park-goers. Drawing on feedback, demographics, and behavioural trends from thousands of real guests, we help clients create unforgettable experiences. Whether that's helping them be operationally efficient, emotionally engaging, more profitable, or building around what guests truly value now and into the future.
At Enterpex, we believe that every great attraction starts with understanding your guests better than anyone. We’re here to be the voice of your guests in boardrooms and design studios, with quality data to support every decision.
Enterpex Expertise
Concept & Design
Inclusion & Accessibility
Service & Operations
Before putting shovels in the ground, we’re here to review your concept designs and sense-check that what you’re planning will work for today's park-goers. Identifying potential issues early can save tens of thousands in investment capital by spotting problems before valuable resources are spent putting them right.
Service & Operations
Inclusion & Accessibility
Service & Operations
When you're already open, it can be hard to see what guests are truly experiencing. We help identify where operations, service, and guest flow can be improved to boost satisfaction and efficiency. From reviewing guest feedback to observing on-site, we work with your teams to find practical ways to deliver a more enjoyable experience.
Inclusion & Accessibility
Inclusion & Accessibility
Inclusion & Accessibility
Creating an unforgettable experience means making sure every guest feels welcome and included. We can review your facilities, operations, and design concepts through the lens of accessibility and inclusivity. We'll then help you identify barriers and shortfalls that might otherwise go unnoticed, avoiding possible backlash and negative feedback.