Improve Your Guest Experience with Enterpex
Enterpex is a UK-based consultancy firm operating exclusively in the themed entertainment and visitor attractions industry. We help global operators and creative teams deliver unforgettable experiences that work for business. From auditing operations to sense-checking design concepts, we identify opportunities to improve every stage of the guest journey.
Our team combines years of hands-on expertise with our own independent data source of global park-goers. We have gathered thousands of high quality data points that can be cut by multiple demographics (e.g. gender identity, disabilities, age, household income, etc.). This allows us to analyse segmental guest preferences and behaviours,
specifically as they relate to our industry.
Want to know what single Mum’s aged 25-35 who identify as LGBTQ+ budget per visit? We can tell you.
At Enterpex, we believe that every great attraction starts with understanding your visitors better than anyone. We advocate for all guests in the boardroom and hold leadership accountable with quantitative and qualitative data to support every decision.
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Our Expertise
Accessibility & Inclusion
Accessibility & Inclusion
Accessibility & Inclusion
Creating an unforgettable experience means making sure every guest feels welcome and included. We can review your facilities, operations, and design concepts through the lens of accessibility and inclusivity. We'll then help you identify barriers and shortfalls that might otherwise go unnoticed. Avoiding not serving guests with differing abilities, and the subsequent fallout.
Concepts & Design
Accessibility & Inclusion
Accessibility & Inclusion
Before putting shovels in the ground, we’re here to review your concept designs and sense-check that what you’re planning will work for today's modern guest. Identifying potential issues early can save thousands, if not millions in investment capital. We spot problems before valuable resources are spent putting them right.
Service & Operations
Accessibility & Inclusion
Service & Operations
When you're operating day-to-day, it can be hard to know what guests are truly experiencing and where your weaknesses may lie. We help identify where operations, service, and guest flow can be improved to boost satisfaction and efficiency. From reviewing guest feedback to observing on-site, we work with your teams to find practical and cost-effective ways to improve.
Young Professionals
Enterpex is committed to supporting the next generation of themed entertainment professionals. Through both our Young Professionals Grant scheme and as Headline Sponsor of the Immersive Design Academy, we're paving the way for young professionals to find their path in our industry.